‘I Apologize’: The Navy’s Pay Boss Says Discharge Paperwork Delays Being Fixed

[Tony]

After months of anecdotes and reports of sailors suffering through delayed separation paperwork, the admiral who oversees the entire operation is shedding light on what went wrong, where he hopes to go and sharing a message with those affected by the problem.

Rear Adm. Stuart Satterwhite is the commander of MyNavy Career Center. It's a job he took on last year, and the title belies some of the responsibility placed on the one-star flag officer. The command, known more commonly as MNCC, oversees many of the transactions that are crucial to sailors’ lives -- fixing pay issues, tracking leave balances, issuing orders and also the issue at the heart of this story -- separations and retirements.