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Lawmakers urge National Archives to digitize records, clear backlog of veterans’ requests

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WASHINGTON — Leaders of the House Committee on Oversight and Reform urged the National Archives this week to digitize its records to help with a large backlog of records requests from veterans who need personnel information to secure government benefits.

Leaders of the National Archives and Records Administration told lawmakers last month that they were struggling with a backlog of about 500,000 records requests from veterans who need military personnel information from the archives when applying for Department of Veterans Affairs benefits and health care. They estimated the backlog would not be eliminated until the end of 2022.

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