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Five years ago this February, the Department of Veterans Affairs (VA) underwent an overhaul of its appellate process when it implemented the Appeals Modernization Act. Congress wanted to shorten wait times for veterans, provide more choices in the appeals process and afford clear and understandable decisions. 

This band-aid fix did not mend the broken system that is VA benefits, as veterans are still waiting an average of about 41 months for the Board of Veterans Appeals to adjudicate claims. Unfortunately, that wait time is only one step in the process and does not include the initial application, remands back to the VA Regional Office or appeals to the Court of Appeals for Veterans Claims. 

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