Understanding the TRICARE claims process

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FALLS CHURCH, Va.  –  When you receive a service, medication, or treatment as part of your TRICARE benefit, filing a claim is the way your provider gets reimbursed for their services. If you pay for services up front, filing a claim is how you get reimbursed. Read more to learn about when you need to file your own claim, how to view claim information, and how you can appeal a denied claim.
“Filing your own claims can sound intimidating if you’ve never done it before,” said Jennifer N. McFarland, senior program analyst, Claims and Customer Service Section, TRICARE Health Plan, at the Defense Health Agency. “But by following a few simple steps, you can get reimbursed for TRICARE-covered medical expenses you needed to pay up front.”

Who files TRICARE claims?