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CFL/ACFLs,

Physical Readiness Program (PRP) Office Integration within the MyNavy Career Center (MNCC). Beginning 1 February 2025, The Physical Readiness Program (PRP) Office is updating its customer service processes and procedures by transitioning initial contact via the MyNavy Career Center (MNCC) for a modern call center experience with improved communication solutions accessible for Sailors 24/7 around the globe.  

Current PRP & PRIMS Help Desk will become the MNCC Tier-2 Help Desk within eCRM for PRP policy and PRIMS issues to answer questions the MNCC Tier-1 personnel cannot. 

For additional information, please refer to the PRP Integration with MNCC - FACT SHEET.

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