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Verification When Calling into DFAS

Tony
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Tony

Tony

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Dear DFAS Customer,

Calling customer service for help can be a chore! To make it easier to get straight to the heart of the matter, we've added a new option for confirming your identity when you call DFAS.

Customers who opt in can now use a verification one-time PIN sent to the mobile phone number registered in myPay to securely and quickly complete verification.

The next time you log into myPay, you will be prompted to review your verification methods and opt in.

If you have questions about this communication, you may contact a customer service representative by calling 1-888-332-7411.

___________________________________________________
Delivered by Defense Finance and Accounting Service

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