Eval question for LTB

[slowgtp]

Hi all, I'm having difficulty with a rather unique eval issue that I'm having and am requesting assistance on how to rectify it (if possible) or how to present this question in my LTB.

I was originally on Active Duty from 2000-2004. I received my E5 eval in the regular cycle in Mar 04, then I departed the ship in June, went on terminal, and got out into the IRR. Fast forward to 2016 and I come back into the reserves. In my evals, it's showing a gap from Mar 2004 to Oct 2016 when I got back in. I believe the error was that due to chaos in my chain of command at the time, I did not receive an exit eval from the ship upon my departure. 

 

My questions are:

 

How do I address/rectify this?

How would the board view it?

If unable to rectify, how would I present this to the board? 

 

Thanks so much.