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Center for Service Support Releases New Mobile App for RTMs, Navy Manuals

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The app is the new RTM home for the culinary specialist, culinary specialist submarine, legalman, logistics specialist, logistics specialist submarine, mass communication specialist, musician, personnel specialist, religious programs specialist, retail services specialist, yeoman and yeoman submarine ratings, allowing for studying on the go, without a CAC card or an internet connection.

The app also hosts non-resident training courses (NRTCs) including customer service, Educational Services Officer, Enlisted Aide, Postal Operations, Navy Official Mail and Instructional theory, which is used by all instructors throughout the fleet.

App features include a resources link in every RTM to their respective rating Navy COOL site, contact information for feedback and emergency support, and the ability to receive credit for the completed course directly into their Electronic Training Jacket by entering their DODID number rather than completing the course via Navy eLearning.

Another key feature for the app is it serves as the host for up-to-date versions of the RTMs and NRTCs.  By moving to a digital format, the app allows CSS to work with type commanders and fleet subject matter experts (SME) to change content as needed and deliver updates to the fleet faster.
“We are continuing positive movement and growth in the 21st century for how our Sailors will be preparing for their advancement exams,” said Capt. Milton W. Troy III, CSS commanding officer.  “Early fleet estimates have us at more than 32,000 Sailors who will be effected through this new app.  This shows how wide a scope we are dealing with.  Something this major will have a direct and immediate impact for Sailors throughout the fleet and the knowledge they will have in becoming well-crafted in their respective fields.”

Creation for the app began in September 2019, with more than five months of testing conducted by CSS staff and fleet SMEs designed to help achieve maximum functionality, review the app’s content and examine the user interface.

“The effort taken by everyone involved in the creation of this app cannot be measured,” said Ray Paradis, CSS program manager for Non-Resident Training Courses, Personnel Qualification Standards, Occupational Standards and Learning and Development Roadmaps.  “Countless man-hours have been put in to ensure this contains the best possible material.  The Sailor conducting the tasks in these manuals on a daily basis are who is going to use this app and each one of them deserves the highest-quality work we can possibly provide.”

The app was designed in coordination with the MyNavy HR IT Solutions – (Mobility Program) and Tracen Technologies. The app can be downloaded at the Navy App Locker, Google Play or iOS App stores using the keyword “CSS NRTC.”

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