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Tony

Navy Voluntary Education Support Hours Realigned to Match Call Volume

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Tony

PENSACOLA, Fla. (NNS) -- The Navy's Virtual Education Center (VEC) support hours will be adjusted to match prime call traffic starting Nov. 9.

The new Call Center hours will be from 6 a.m. to 7:30 p.m. EST Monday - Friday and the VEC may be reached by calling: (877) 838-1659 or DSN 492-4684.

"Although this will have some effect on our West Coast customers, it will allow us to focus our resources on the times when our call traffic is higher," said Naval Education and Training Professional Development and Technology Center Voluntary Education (VOLED) Program Director Ernest D'Antonio. "As a result, wait times should be reduced during those hours."

D'Antonio added that his staff is constantly monitoring call traffic volumes and hours may be readjusted in the future based on demand and available staffing.

The MyEducation portal on the Navy College website is available 24/7 for Sailors to monitor their accounts and make sure their degree plans are current. The VEC can also be contacted by e-mail: vec@navy.mil.

For more information on the Navy College Program and the Virtual Education Center visit https://www.navycollege.navy.mil/.

Additional information about the Naval Education and Training Professional Development and Technology Center can be found via https://www.netc.navy.mil/netc/netpdtc/Default.aspx


For more news from Naval Education And Training Professional Development And Technology Center, visit www.navy.mil/local/NETPDTC/.

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